SHIPPING POLICY

Thank you for choosing to shop with us! We're excited to provide you with high-quality products and excellent customer service. To ensure a seamless shopping experience, please review our shipping policy below:

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• All orders placed on our website are eligible for free shipping.

• We ship orders using UPS, or USPS (United States Postal Service) with either First Class or Priority Mail service. The shipping method will be determined based on the weight and size of the package, as well as the destination address.

• We provide a tracking number for all orders, which will be sent to the email address you provided during checkout. You can use this tracking number to monitor the status of your package and estimate the delivery time.

• We do our best to process and ship orders as quickly as possible. Most orders are processed and shipped within 2-5 business days. However, please note that during peak seasons and holidays, processing times may be slightly longer.

• Estimated delivery times for orders shipped via First Class Mail are typically 2-5 business days, while orders shipped via Priority Mail generally arrive within 2-7 business days. Please note that these are only estimates and actual delivery times may vary based on the destination address and other factors.

• We currently only offer shipping within the United States.

 

If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us. We're happy to assist you in any way we can

Thank you for choosing our customized products. We strive to provide high-quality products and services to our customers.

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Due to the nature of our products being customized, we regret to inform you that we do not offer returns or refunds on any orders. This is because each item is uniquely crafted according to the customer's specific requirements and cannot be resold.

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However, if your order arrives damaged or not as per your specifications, please contact us immediately. We will do our best to rectify the issue and ensure that you receive the correct product in good condition.

Please note that any issues with the product must be reported to us within 7 days of receipt. We will not be able to accept any returns or exchanges after this time period.

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We appreciate your understanding of our policy and look forward to serving you again in the future.